Burgerville Assistant Manager

Location: Home Office
Posted on: 27 November 2021

Position Summary

As an Assistant Manager, you set the service standard for your team members, bringing dynamic leadership to this guest-oriented, fast-paced environment. An Assistant Manager makes sure that things run smoothly and that our guests receive an unforgettable!

The Assistant Manager position will demonstrate a commitment to upholding standards for excellence in food quality, guest experience and staff development. This position will assist the General Manager with overall restaurant operations. Individuals in this role, must be proficient and capable of performing any function in the restaurant. They are responsible for the restaurant when General Manager is unavailable. This position works collaboratively in a team environment.

Requires availability during all restaurant operating hours as well as availability two (2) hours prior and two (2) hours after open and close of the restaurant. This position is a non-exempt position with an hourly wage range of $24 - $29.

Knowledge, Skills, and Abilities Required

  • Strong desire for professional growth.
  • Passionate about food and guests with the ability to consistently achieve standards of excellence in food quality & guest experience.
  • Ability to work in any area of the restaurant & perform all necessary tasks to operate restaurant in the absence of the General Manager.
  • Organized, calm demeanor capable of handling busy, stressful periods.
  • Strong knowledge of food safety & safety standards.
  • Capable of holding standards of excellence.
  • Genuine interest in developing skills of crew, shift leads and team managers.
  • General computer skills.
  • Ability to conduct excellent written and oral communications with others.
  • Ability to convey direction & generate results.
  • Ability to understand and carry out written and verbal instructions and request clarification when needed.
  • Ability to work as part of a team.
  • Excellent organizational & prioritization skills.
  • Strong analytical and cognitive skills with the ability to make decisions.
  • Ability to maintain attention to details.
  • Ability to coach, train, and mentor others, as well as the ability to be coached, trained and mentored.
  • Ability to perform all crew level functions inside the restaurant to support restaurant business needs regardless of the circumstance.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to commute where there is a management opening at other Burgerville locations.
  • Ability to help manage multiple restaurant locations upon request.
  • Ability to work various shifts between 8:30am-11pm.
  • Reliable, regular, and predictable attendance.
  • Successful completion of a background check is required.

Educational/Professional Requirements & Experience Required

  • Minimum of 1-2 years of experience as a high-performing Shift Lead at Burgerville, or 1-2 years in the restaurant industry required.
  • Food Handlers Certificate/Card required and can be obtained online.
  • First Aid certification is required and provided by Burgerville at no cost to the employee.
  • Basic computer knowledge and troubleshooting of equipment.
  • Ability to use Microsoft Office and other software specific to the food industry (i.e. POSI, Crunchtime, etc).
  • Must be adept at using various applications including database, spreadsheet, communication by e-mail and using scheduling software.
  • Basic computer knowledge and troubleshooting of equipment.

We offer our Management Team Members:

  • Competitive compensation
  • 401k plan with company match
  • Medical, dental and vision insurance
  • Paid vacation and sick leave
  • Paid Holidays
  • Company provided Life/ AD&D Insurance, with the option of voluntary supplemental Life/AD&D
  • Healthcare and Dependent care FSA Plans
  • Employee Assistance Program
  • Optional Voluntary Benefits of Accident, Critical Illness, Pet and ID Theft insurance coverage
  • Tuition reimbursement of up to $3500 per year
  • Access to hundreds of discounts and rewards
  • Opportunities for career growth and advancement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, total compensation, or any other characteristic protected by law.